Use of Telehealth In-home Messaging to Improve GI (Gastrointestinal) Endoscopy Completion Rates (GIVER)
Colorectal Cancer
About this trial
This is an interventional health services research trial for Colorectal Cancer focused on measuring telephone, telemedicine, mass screening, patient education, Patient compliance
Eligibility Criteria
Inclusion Criteria: All patients with either flexible sigmoidoscopy or colonoscopy appointments scheduled greater than 7 days before their appointment in the GI endoscopy clinic from August 20, 2007 through October 31, 2008. Exclusion Criteria: Patients were not considered eligible for inclusion in the study if, based on a medical record review prior to randomization, they had unreliable means of receiving the intervention or the intervention would have provided inappropriate or inaccurate information. These patients included those who lived in a nursing or group home or homeless shelter; had no listed telephone number; scheduled the appointment less than 8 days in advance; or, had Type 1 diabetes, dementia or Alzheimer's or multiple GI procedures on the same day (such as those with both upper and lower GI procedures). All patients excluded from the study were assigned to usual care.
Sites / Locations
- Minneapolis VA Health Care System, Minneapolis, MN
Arms of the Study
Arm 1
Arm 2
Arm 3
Experimental
Experimental
Experimental
Usual Care with nurse phone call
interactive voice response 3 days prior
interactive voice response 7 days prior
Usual Care--Nurses telephoned patients 7 days prior to appointment to remind patients about scheduled GI appointment and to answer any questions.
Interactive voice response system was used to remind patients 3 days before a scheduled appointment and to educate them about preparation procedures for the appointment (IVR3)
Interactive voice response system was used to remind patients 7 days before a scheduled appointment and to educate them about preparation procedures for the appointment (IVR7)