Optimizing Patient Engagement in a Novel Pain Management Initiative (OPEN) (OPENtext)
Chronic Pain
About this trial
This is an interventional health services research trial for Chronic Pain focused on measuring Chronic pain, Complementary and alternative therapies, Mobile health, Medicaid, Patient navigation
Eligibility Criteria
Inclusion Criteria:
- Enrolled in the Rhode Island Medicaid Chronic Pain Initiative program
Exclusion Criteria:
- Do not speak English
Sites / Locations
- Rhode Island Hospital
Arms of the Study
Arm 1
Arm 2
Experimental
Active Comparator
OPENtext
OPENnav
OPENtext will target cognitive, affective, and behavioral strategies through a single, brief in-person assessment, followed by 12 weeks of theoretically-informed text messages, a core set of information organized in a 'frequently asked questions' structure, interactive peer support, static resources on key patient-identified topics, and a library of peer stories accessible throughout the study period.
Peer Navigation is currently offered to some individuals in this Medicaid population but not all. Peer navigators interact with patients by phone/text and at home visits. Efforts focus on drivers of a patient's ED use, and may include providing or identifying patient support, improving health literacy, assisting with transportation vouchers, health education, family support, accessing housing services, and orienting to other community support services.