Reaching Better Health Study: A Website to Improve Type 2 Diabetes Self-Management (REACH)
Diabetes Mellitus, Type 2

About this trial
This is an interventional supportive care trial for Diabetes Mellitus, Type 2 focused on measuring Medication Adherence, Self-efficacy, Behavior, Diabetes, Diabetes Mellitus
Eligibility Criteria
Inclusion Criteria:
- Patient is a current patient in the Penn Medicine outpatient healthcare system
- Patient's Primary Care Physician (PCP) or Endocrinologist is a Penn Medicine provider
- Patient has a 12 month history of healthcare utilization in the Penn Medicine system (in-office PCP/endocrinologist visits)
- Patient has complete data (ICD-10 code for Type 2 diabetes diagnosis, date of diagnosis, name and mailing address information) in the Penn Data Warehouse
- Patient is diagnosed with Type II Diabetes as indicated by ICD-10 Codes: E11.** (including any newly diagnosed)
- Patients' HbA1c was ≥8.0% in last 6 months (if more than one A1c result present in record, most recent measurement assessed)
- Patient can read and understand English well enough to complete study tasks.
- Patient has regular access to a telephone
- Patient has at least bi-weekly access to internet and email
- Patient agrees to release their medical record information to Children's Hospital of Philadelphia research team
Exclusion Criteria:
- Patient is deceased
- Patient has indicated "Do Not Solicit for Research" in medical record
- Patient is less than 18 years of age
- Patient is older than 75 years old
- Patient uses an insulin pump or injectable insulin to treat/manage their diabetes.
- Patient is non-English speaking
- Patient does not have HbA1c% in chart from last 6 months
- Patients' HbA1c in last 6 months is <8.0%
- Patient is currently taking medications that can raise glucose levels, such as steroids
- Patient has a history of cognitive disorders, mental illness, and/or cognitive impairment that may impact their ability to use an online website, including, dementia, Alzheimer's disease, Parkinson's disease, traumatic brain or head injury, and psychosis
- Patient has history of Heart Failure (included Chronic Heart Disease, Chronic Heart Failure) and/or Chronic Kidney Disease, and has had other serious cardiovascular conditions (e.g, heart attack or stroke) in the last 6 months
- Patient has history of endocrine gland cancers or pancreatic cancers
- Patient is undergoing chemotherapy or immunotherapy treatment in last 6 months
- Patient's medical record contains ICD-10 Code for Type I diabetes diagnosis.
Patient's medical record contains ICD-10 Code for pregnancy-related diabetes:
- 024.419 (gestational diabetes)
- 024.419 (antepartum gestational diabetes)
- Z79.4 (type II long term insulin use)
- 024.91x (pregnant women who are diabetic)
- Patient is Pre-diabetic or borderline Type 2 diabetic
- Patient is pregnant or lactating
- Patient's electronic medical history data is not available through Penn Medicine's electronic medical record and/or is not complete in Penn Data Store
- Patients who, in the opinion of the Investigator, may be non-compliant with study schedules or procedures
Sites / Locations
Arms of the Study
Arm 1
Arm 2
Experimental
Other
Health & Wellness Website
Control Arm
Subjects will receive access to an interactive health & wellness website for 6 months. The site aims to provide patients with information, tools, and resources to manage their chronic condition (e.g., Type 2 diabetes). The website will send subjects emails with tips to help them take better care of their diabetes, such as how to track diet and exercise habits and how to cook healthy meals. The study researchers will keep track of how many times subjects access the website and which parts of the site are most commonly viewed. Intervention subjects will receive questionnaires assessing engagement and satisfaction with the website. Subjects will also complete questionnaires at baseline and 2, 4, and 6 months post-baseline.
Subjects in the control arm will continue with standard diabetes care without getting access to the intervention website. Subjects will also complete questionnaires at baseline and 2, 4, and 6 months post-baseline. Control subjects will be granted access to the health & wellness website after the study is completed.