Celebrate Hearing Executive Coaching Engagement Recharge (CHEER)

The Effect of Physician-Led Professional Coaching Intervention on the Burn Out of Hospital-Based Frontline Physicians

The prevalence of burnout symptoms among physicians is high, especially for acute care physicians. Physician burn out is a long-term stress reaction marked by emotional exhaustion, depersonalization, and a lack of sense of personal accomplishment. The healthcare environment, due to its demanding pace and emotional intensity, puts physicians at high risk for burnout.

Physician-Led Professional Coaching is a one-on-one intervention between a physician coach and an individual physician that is systematic, collaborative, future-focused, goal-oriented and is meant to help coaches attain valued professional or personal development. The trial will be conducted with 25 participants in an intervention cohort and 25 participants in a control. The intervention cohort will receive 6 individual coaching sessions over 6 months. Coaching sessions will use the CHEER acronym for conducting the coaching sessions: Celebrate, Hear, Executive coaching, Engage, and Recharge. The control group will be eligible for coaching sessions after the completing of the interventional arm. Physicians randomized to the control arm will be offered the same individualized coaching sessions as those that were in the intervention group. Te Maslach Burnout Inventory survey will be used to measure burnout and will be collected at baseline, 3 months, 6 months, and 9 months. The physician coach will be blinded to all survey data as it is being collected.

This arm will not receive physician led coaching until after the Coaching Group is finished with their coaching.

This is a one-on-one intervention between a physician coach and an individual physician. This is meant to help coaches attain valued professional or personal development.

This intervention will include professional one-on-one professional coaching delayed from the active comparator group.

The physician coach will provide coaching sessions to providers. These sessions will be completed at specific timeframe. The physician coach will measure the compliance of providers as the coaching sessions are completed. The compliance will be assessed using the number of sessions that are completed.

Providers will be asked to complete Maslach Burnout Inventory surveys at specific times during the coaching intervention. The surveys are based on a score of 0 (never) to 6 (every day) and used to determine if there is a reduction in provider burnout.

Inclusion Criteria: Geisinger Physician Practicing medicine at least 6 months in the Geisinger system Exclusion Criteria: Currently seeking professional coaching sessions Planning to leave the Geisinger system within 1 year