Assessing the Impact of a Financial Navigation Program for Patients With Multiple Myeloma
Multiple Myeloma
About this trial
This is an interventional health services research trial for Multiple Myeloma focused on measuring Financial Toxicity
Eligibility Criteria
Inclusion Criteria:
1. Patients actively receiving systemic therapy at the ACC, defined as receiving any anti-myeloma treatment and at least monthly follow-up at PCAM4 or one of our satellite locations (CCH, Princeton, Lancaster, Cherry Hill, Valley Forge, Radnor)
- These patients will be approached/recruited in-person on the same date as their return visit (follow-up appointment for established patients)
- These patients may have already been seen by FA/SW (we will record this information and control for this in the final statistical models)
The rationale for using the "follow up at least monthly" criterion is because it will allow our research coordinators to easily and readily review charts of patients scheduled for follow up with myeloma specialists. This strategy will only exclude patients who receive oral maintenance anti-myeloma therapy who follow up less than once monthly (e.g. lenalidomide maintenance only).
2. New patients expected to start therapy, who are expected to meet criterion #1.
- These patients will be approached/recruited at their first return visit.
- If these patients are not expected to return within 2 weeks of the initial visit, a telephone consent will be considered/offered
Exclusion Criteria:
o Have completed induction treatment and have stopped all systemic treatment in preparation for an autologous stem cell transplant [SCT] (rationale: patients are pre-screened for being able to finance their transplant before proceeding)
- Are referred only for autologous SCT (they would not qualify by criterion #1, anyway)
- Actively receive systemic therapy but do not follow up more than once monthly
Sites / Locations
- Penn Medicine
Arms of the Study
Arm 1
Arm 2
Experimental
No Intervention
Intervention
Usual Care
Patients randomized to the intervention arm will be enrolled in a four-month coordinated financial navigation program. This program will take a more proactive, coordinated, and systematic approach and includes concrete action plans, and frequent and standardized follow-ups. All patients randomized to the intervention arm will meet with the nurse navigator (NN) for an intake. The NN will introduce navigation services and navigator's NN role and describe the financial navigation program (e.g., goals and expectations of the financial advocacy and social work programs). Next, the navigator will elicit from the patient their potential and current barriers to completing the diagnostic test or treatment. The navigator will then perform proactive outreach to these resources and coordinate an action plan with the patient.
Patients are connected to financial advocacy and social work on an ad hoc basis, rather than systematically. We hypothesize that many patients who would qualify and benefit from these services are not using them or are being referred late in their treatment course, which is contributing to their financial hardship and adversely affecting their healthcare.