A.1 Change in the 7-question Type-1 Diabetes Distress Score (T1-DDS-7) [Comparison: Enhanced Care vs Standard Care]
Compare patient-reported levels of diabetes-related distress at 6 months. Higher T1-DDS-7 scores indicate higher levels of diabetes-related distress.
A.2 Change in the sub-scores of the 7-question Type-1 Diabetes Distress Score (T1-DDS-7) [Comparison: Enhanced Care vs Standard Care]
Compare the dimensions of patient-reported levels of diabetes-related distress individually at 12 months.
Each question of the T1-DDS-7 reports a different dimension of diabetes-related distress.
Higher sub-scores indicate higher levels of diabetes-related distress in their respective dimensions.
A.3a Evolution of the 7-question Type-1 Diabetes Distress Score (T1-DDS-7) [Comparison: Enhanced Care vs Standard Care]
Time-series analysis of the evolution of T1-DDS-7 scores over the course of the 12-month observation period. T1-DDS-7 is assessed quarterly. Higher T1-DDS-7 scores indicate higher levels of diabetes-related distress.
A.3b Evolution of the 2-question Diabetes Distress Score (DDS2) [Comparison: Enhanced Care vs Standard Care]
Time-series analysis of the evolution of DDS2 scores over the course of the 12-month observation period. Higher scores indicate higher levels of diabetes-related distress. DDS2 is every month during which the T1-DDS-7 is not.
This time series will be used to complete the time-series of T1-DDS-7 scores.
B.1a Patient overall satisfaction with services provided by the home support provider
Overall satisfaction is assessed using a Visual Analog Score ranging from 0 to 10, with higher values indicating higher satisfaction.
B.1b Frequency of patients' interactions with the home support provider
Number of contacts with a representative of the home support provider during the previous month.
Representatives include : nurses, psychologists, and pharmacists (intervention group only).
B.1c Satisfaction with specific aspects of the services provided by the home support provider
The following aspects of services provided were each assessed using a 5-point Likert scale, ranging from "completely satisfied" to "completely dissatisfied":
Were the interactions appropriately personalized for the patient?
Were the interactions of adequate quality?
Did the patient feel they could trust the representative?
Were the interactions of an appropriate length?
Was the location of the interactions satisfactory?
Was the organization of the interactions satisfactory?
Was the number of the interactions satisfactory? The above Likert values may be averaged to provide an overall satisfaction score.
B.2a (Intervention group only) Number of pharmacy visits
To describe the actual intervention during the study, each visit will be reported in the online SanoWeb system.
The number of pharmacy visits per patient will be counted using SanoWeb data.
B.2b (Intervention group only) Duration of pharmacy visits
The duration of pharmacy visits will be evaluated using SanoWeb data.
B.2c (Intervention group only) Description of clinical or non-clinical events impacting diabetes
During pharmacy visits, patients will have the opportunity to report clinical and non-clinical events. These events are recorded in the SanoWeb system.
B.3a Patients' Perceived Effectiveness of Patient-Physician Interactions (PEPPI questionnaire)
The PEPPI questionnaire will be used to assess patients' perceived effectiveness of their interactions with their diabetes specialist. Higher scores indicate better perceived efficacy.
B.3b Patient Assessment of Chronic Illness Care (PACIC questionnaire)
The PACIC questionnaire will be used to obtain patients' assessment of overall management. Higher scores indicate a better assessment of care.
B.3c Patient assessment of information flow and transparency
5-point Likert scale, ranging from "completely satisfied" to "completely dissatisfied"
B.3d Patient assessment of how representatives of the home support provider treat confidential information
5-point Likert scale, ranging from "completely satisfied" to "completely dissatisfied"
B.4a Specialist Physician satisfaction with the services provided by the home support provider to their patients
Overall satisfaction is assessed using a Visual Analog Score ranging from 0 to 10, with higher values indicating higher satisfaction.
B.4b Specialist Physician satisfaction with quantity and pertinence information provided by the home support provider on their patients
Satisfaction is assessed using a Visual Analog Score ranging from 0 to 10, with higher values indicating higher satisfaction.
B.5a (intervention group) Pharmacist satisfaction with the services provided by the home support provider to their patients
Overall satisfaction is assessed using a Visual Analog Score ranging from 0 to 10, with higher values indicating higher satisfaction.
B.5b (intervention group) Pharmacist satisfaction with the length of interactions with patients
Satisfaction is assessed using a Visual Analog Score ranging from 0 to 10, with higher values indicating higher satisfaction.
B.5c (intervention group) Pharmacist satisfaction with the number of interactions with patients
Satisfaction is assessed using a Visual Analog Score ranging from 0 to 10, with higher values indicating higher satisfaction.
B.5d (intervention group) Pharmacist perception of the usefulness of their increased role in diabetes management
Visual Analog Score ranging from 0 to 10, with higher values indicating higher levels of perceived usefulness.
C.1 Self-reported ability to use their insulin delivery system(pump or closed loop) [Comparison: Enhanced Care vs Standard Care]
3 Visual Analog Scores ranging from 0 to 10s on pump or closed loop use :
device management
use of basic device functions
use of advanced device functions Higher scores indicate better ability to use the device.
Physician assessment of patient's ability to use their insulin delivery system (pump or closed loop [Comparison: Enhanced Care vs Standard Care]
3 Visual Analog Scores on physician's assessment of the patient's ability to use their insulin delivery system:
device management
use of basic device functions
use of advanced device functions Higher scores indicate better perceived ability to use the device.
C.3a Patient satisfaction with treatment as measured by the Diabetes Treatment Satisfaction Questionnaire - status (DTSQs) [Comparison: Enhanced Care vs Standard Care]
The Diabetes Treatment Satisfaction Questionnaire status (DTSQs) is an 8-question tool widely used in routine practice. Higher scores indicate higher satisfaction with their treatment.
C.3b Patient perception of treatment burden [Comparison: Enhanced Care vs Standard Care]
The Timkl-1 questionnaire is a 9-question tool used to assess patients' treatment burden, need for an enhanced care service, and quality of life.
This outcome uses the treatment burden subscore, for which higher scores indicate a greater burden.
D.1 Time in the glycemic target range [Comparison: Enhanced Care vs Standard Care]
Time in the glycemic target range (Time-in-range or TIR) is an intuitive metric that denotes the amount of time in percentage that a person's glucose level remains within the proposed target range.
Using measurements from continuous or flash glucose monitoring systems, TIR is the percentage of data points between 70 and 180 mg/dL.
Complementary metrics are used:
Time below range (TBR) = percentage of data points < 54 mg/dL
Time above range (TAR) = percentage of data points > 180 mg/dL
Percentage of glycated hemoglobin (HbA1c) [Comparison: Enhanced Care vs Standard Care]
The HbA1c test is used to evaluate a person's level of glucose control. The test shows an average of the blood sugar level over the past 90 days and represents a percentage. Higher values tend to indicate worse levels of glucose control.
E.1 Patient quality of life [Comparison: Enhanced Care vs Standard Care]
The Timkl-1 questionnaire is a 9-question tool used to assess patients' treatment burden, need for an enhanced care service, and quality of life.
This outcome uses the quality of life subscore, for which higher scores indicate a better quality of life.
E.2 Number and relevance of impact that can have an impact on diabetes [Comparison: Enhanced Care vs Standard Care]
(intervention group) Number and relevance of clinical or non-clinical events reported by the patient to the pharmacist
Number and relevance of clinical or non-clinical events reported by patients to their specialist doctor
Number and relevance of clinical or non-clinical events reported by the patient (ePRO)