Creating Healthy Work Places (HWP) Study (HWP)
Burnout, Professional
About this trial
This is an interventional health services research trial for Burnout, Professional
Eligibility Criteria
Inclusion Criteria:
- 18+,
- have a primary care provider at one of enrolling institutions,
- have a primary care visit within year of enrollment
Exclusion Criteria:
- Deceased,
- inability to communicate (hard of hearing), etc.
Sites / Locations
Arms of the Study
Arm 1
Arm 2
No Intervention
Other
Non-intervention
Intevention
Usual clinical conditions
QI interventions and got to see their own survey data - examples include: Workflow redesign: Medical Assistant (MA) data entry Improved clinic efficiency projects Assessed workflow with staff Provided time for MAs and RNs to perform tasks Paired MAs and providers Non-physician staff assist with forms Communication improvement: Improved teamwork Improved communication between provider groups Routine clinician meetings discussing meaningful topics Survey of providers for "wish list" of issues Routine emails from leaders Clinicians meeting with leaders Chronic disease QI projects: Establishing quality metrics with clinician input Automated Rx refill line Med reconciliation project Screening project for diabetics Screening for depression Improved patient portals