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Triage Liaison Physician - Evaluation of a Novel Approach to Address Emergency Department Overcrowding

Primary Purpose

Acute Illness

Status
Completed
Phase
Phase 4
Locations
Canada
Study Type
Interventional
Intervention
Triage Liaison Physician
Sponsored by
University of Alberta
About
Eligibility
Locations
Arms
Outcomes
Full info

About this trial

This is an interventional health services research trial for Acute Illness focused on measuring ED Overcrowding, Length of stay, Emergency triage, triage

Eligibility Criteria

17 Years - undefined (Child, Adult, Older Adult)All SexesDoes not accept healthy volunteers

Inclusion Criteria:

  • Only adult patients (> 17 years of age) presenting to the University of Alberta Hospital Emergency Department (UAH ED), during the study interval will be included in the evaluation.

Exclusion Criteria:

  • Direct admits/Pediatric patients.

Sites / Locations

  • University of Alberta Hospital

Arms of the Study

Arm 1

Arm Type

No Intervention

Arm Label

1

Arm Description

No triage liaison physician

Outcomes

Primary Outcome Measures

Median patient length of stay

Secondary Outcome Measures

Left without being seen
ambulance turnaround times
satisfaction (physicians and nurses)
TLP activity

Full Information

First Posted
February 15, 2007
Last Updated
September 11, 2008
Sponsor
University of Alberta
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1. Study Identification

Unique Protocol Identification Number
NCT00435890
Brief Title
Triage Liaison Physician - Evaluation of a Novel Approach to Address Emergency Department Overcrowding
Official Title
Randomized Controlled Trial of a Liaison Physician at the Triage Desk to Reduce Emergency Department Overcrowding and Improve Patient Flow.
Study Type
Interventional

2. Study Status

Record Verification Date
September 2008
Overall Recruitment Status
Completed
Study Start Date
December 2005 (undefined)
Primary Completion Date
February 2006 (Actual)
Study Completion Date
June 2006 (Actual)

3. Sponsor/Collaborators

Name of the Sponsor
University of Alberta

4. Oversight

Data Monitoring Committee
No

5. Study Description

Brief Summary
This randomized controlled trial will introduce a triage liaison physician (TLP) into the University of Alberta Hospital Emergency Department (ED) and assess the influence on patients who leave without being seen, ED length of stay, and other ED Overcrowding outcomes.
Detailed Description
ED Overcrowding is a significant cause of delayed care, patient dissatisfaction, and poor outcomes in North American EDs. This intervention has not been widely studied; however, it represents an opportunity for improving patient flows in EDs.

6. Conditions and Keywords

Primary Disease or Condition Being Studied in the Trial, or the Focus of the Study
Acute Illness
Keywords
ED Overcrowding, Length of stay, Emergency triage, triage

7. Study Design

Primary Purpose
Health Services Research
Study Phase
Phase 4
Interventional Study Model
Parallel Assignment
Masking
None (Open Label)
Allocation
Randomized
Enrollment
5718 (Actual)

8. Arms, Groups, and Interventions

Arm Title
1
Arm Type
No Intervention
Arm Description
No triage liaison physician
Intervention Type
Behavioral
Intervention Name(s)
Triage Liaison Physician
Intervention Description
triage liaison physician stationed with nurses at the triage desk of the Emergency Department.
Primary Outcome Measure Information:
Title
Median patient length of stay
Time Frame
while in the Emergency Department
Secondary Outcome Measure Information:
Title
Left without being seen
Time Frame
while in the Emergency Department
Title
ambulance turnaround times
Time Frame
while in the Emergency Department
Title
satisfaction (physicians and nurses)
Time Frame
following their Emergency Department shift
Title
TLP activity
Time Frame
while in the Emergency Department

10. Eligibility

Sex
All
Minimum Age & Unit of Time
17 Years
Accepts Healthy Volunteers
No
Eligibility Criteria
Inclusion Criteria: Only adult patients (> 17 years of age) presenting to the University of Alberta Hospital Emergency Department (UAH ED), during the study interval will be included in the evaluation. Exclusion Criteria: Direct admits/Pediatric patients.
Overall Study Officials:
First Name & Middle Initial & Last Name & Degree
Brian H Rowe, MD
Organizational Affiliation
University of Alberta
Official's Role
Study Director
Facility Information:
Facility Name
University of Alberta Hospital
City
Edmonton
State/Province
Alberta
ZIP/Postal Code
T6G 2B7
Country
Canada

12. IPD Sharing Statement

Citations:
PubMed Identifier
17656607
Citation
Holroyd BR, Bullard MJ, Latoszek K, Gordon D, Allen S, Tam S, Blitz S, Yoon P, Rowe BH. Impact of a triage liaison physician on emergency department overcrowding and throughput: a randomized controlled trial. Acad Emerg Med. 2007 Aug;14(8):702-8. doi: 10.1197/j.aem.2007.04.018.
Results Reference
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Triage Liaison Physician - Evaluation of a Novel Approach to Address Emergency Department Overcrowding

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